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FAQ’s

  Q.  Why do you outsource your cabinet doors & drawers?

  A.  Two very big reasons:

  • First, the variety of styles available and outstanding quality from a dedicated supplier is far greater than can be produced in-house.
  • Second, additional door and drawer costs are virtually negated when the costs of additional shop space and additional employees are factored in.

  Q.  Do you offer finishing?

  A.  Yes, RiverCity Cabinets is proud to announce our new line of Pre Finished cabinetry. All cabinets are constructed with the full overlay (European) style construction method. Endless door styles, moldings, and decorative accessories are possible. We even offer 9 glazing and distressing options.


  Q.  What is the difference between “custom” and “modular”
       cabinets?

  A.  “Custom” cabinets are designed and built from scratch, measured to exact field dimensions, and include any and all features the client desires, space permitting. “Modular” cabinets are stock cabinets, pre-manufactured in
incremental sizes, and installed with fillers @ gaps to walls. Options are
limited to what the manufacturers allow to be added.


  Q.  What is the difference between Frameless Cabinets and Face Frame Cabinets?

  A.  European cabinets utilize a frameless construction style and install doors with a full overlay. RiverCity Cabinets constructs their frameless carcasses with a stop dado construction method. In between the mechanical connection of the dado, the glue, and the screws, this is a very sturdy box! Typically a frameless cabinetry job will take longer to install. Also, instead of scribe mould at wall ends, fillers are used. Another detail that differs from faceframe cabinetry is finished end panel treatments. With faceframe cabinets, our end panels are integrated into the cabinet. With frameless cabinets, the end panels are applied and brought out flush with the door. 


  Q.  What makes RiverCity Cabinets different from other custom
        cabinet shops?

  A.  Sometimes it’s the things you do not see, or things that are not so readily
        apparent…

  • We have a “can do” attitude and a willingness to think out of the box to provide truly inspiring and unique cabinetry.
  • Accurate CAD drawings with 3D images, available in PDF format.
  • Professional On-Staff Designers.
  • Professional dedicated Project Manager (one person contact).
  • We build with ¾” Birch plywood interiors (no particle board).
  • We use full extension ball bearing drawer guides.
  • We use European concealed door hinges with quick release feature.
  • Panelized Ends are mitered at the corners.
  • Accurate delivery schedules based on customers needs.
  • Our installations are fast, efficient, and complete.
  • We stand behind our cabinets with a one year limited warranty.

  Q.  I’ve heard about natural wood expanding and contracting.
       Is this true, and what does this mean to me in my home?

  A.  Wood is a natural and organic thing. When the air is warm and humid, wood absorbs extra moisture and expands. In dry conditions, the wood will expel moisture and contract. By running a humidifier during the winter and the air conditioning in the summer, you can keep the relative humidity at or above 50 percent to help prevent drastic moisture fluctuations. We do our best to take the natural expansion and contraction of wood into account when building your kitchen


  Q.  What is MDF board?

A.  Medium Density Fiber (MDF) board is made from engineered wood fibers sealed with adhesive, and exhibits exceptional stability and an extremely smooth surface. The fibers are wetted, heated and pressed to form a smooth, consistent thickness, great for laying up face and back veneers. MDF board can even be made flame retardant


  Q.  Do RiveryCity products contain formaldehyde?

A.  Yes, as do many everyday products around your house, including some paints, coatings, and cosmetics; permanent press-treated fabrics and drapery; and certain insulation materials.

According to the U.S. Consumer Product Safety Commission, formaldehyde is a naturally occurring substance released in the air by natural gas, kerosene, cars and even burning wood.

It’s often used in cabinetry as a glue or adhesive, and can be found in particleboard, hardwood plywood and Medium Density Fiberboard (MDF).


  Q.  I saw a cabinet style I liked in a magazine.  Can you
       duplicate it?

A.  We commonly get this request and we welcome any pictures you may have that will help convey your ideas.  As a custom cabinet manufacturer, Rivercity Cabinets has the versatility and expertise to design and build any style wood cabinet.


  Q.  When do I need to start picking out my cabinets?

A.  It’s never too early to start, but you may delay installation if you wait too late.  Generally, you should have most of your design decisions made by the time the house is “dried in” (roof work is complete).


  Q.  Is a down payment needed to begin building my cabinets?

A.  Yes.  We ask for a 50% down payment at the time of bid acceptance.  The final 50% due is required after delivery and installation.


  Q.  When should I pick out my appliances?

A.  You should make your appliance choices as early in the process as possible.  The manufacturer, model umber, and dimensions of your appliance must be known before you cabinets can be fully designed to custom fit your space.


  Q.  Do you provide counter tops?

A.  No, we do not include counter tops in our bid, nor do we handle installation of counter tops.  However, we have manufacturer’s samples in our showroom to help you in making selections and we can offer advice to help you finalize your design decisions.


  Q.  Does Rivercity Cabinets make furniture?

A.  We frequently design cabinets for our customers with built-in and/or furniture style features.  These features might be decorative legs on a kitchen hutch, fluted casing on a living room bookcase/entertainment center, or decorative base or furniture legs on a study area desk.  Adding these type furniture-style features give a room contrast and distinction.  However, we do not make furniture.


  Q.  Can Rivercity Cabinets provide me with references?

A.  Yes! We are happy to provide anyone interested with a resume of current clients and projects under construction.

 

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